Privacy Policy

Last updated June 3, 2025

Robbins Therapy, LCSW, PLLC ("we," "our," or "us") is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website RandiRobbins.com.

Please read this policy carefully. By using our site, you agree to the practices described below.

1. Information We Collect

a. Information You Provide Voluntarily

When you fill out a contact form, request an appointment, or otherwise communicate with us via our website, we may collect:

Name

Email address

Phone number

Any other information you voluntarily provide

b. Automatically Collected Information

We may collect certain information automatically, such as:

IP address

Browser type

Device type

Pages visited and time spent

Referral source (e.g., how you found the site)

This information is collected using cookies and similar tracking technologies to help us improve the site’s functionality and user experience.

2. How We Use Your Information

We may use the information we collect to:

Respond to your inquiries or appointment requests

Provide, operate, and improve our website

Send administrative communications (e.g., confirmation emails)

Analyze website usage to improve services

We do not use your information for advertising purposes.

3. Confidentiality of Health Information

If you are or become a client, the information you share in therapy sessions or through clinical communication is protected under applicable privacy and confidentiality laws, including HIPAA in the United States.

Please note: Submitting information through our website does not establish a therapist-client relationship. Do not share sensitive clinical or emergency-related information through online forms or email.

4. Sharing of Information

We do not sell, rent, or trade your personal information.

We may share your information:

With service providers that assist us in website operation (e.g., web hosting, email services), who are bound to protect your data

As required by law (e.g., court order, legal process)

If necessary to protect life, safety, or legal rights

5. Cookies and Tracking Technologies

Our website may use cookies or similar technologies to enhance your browsing experience and collect website usage data. You can control cookie settings in your browser. Disabling cookies may affect some website functionality.

6. Data Security

We implement reasonable security measures to protect your personal information. However, no online system is completely secure. Please avoid transmitting sensitive health information through unsecured contact forms or email.

7. Your Rights

Depending on your location, you may have rights regarding your personal information, including:

Accessing or correcting your data

Requesting deletion of your information

Withdrawing consent to processing (where applicable)

To exercise these rights, contact us at the email below.

8. Links to Other Sites

Our site may contain links to third-party websites. We are not responsible for the privacy practices of those sites. We encourage you to read their privacy policies.

9. Children's Privacy

Our website is not intended for children under 13. We do not knowingly collect personal information from children.

10. Changes to This Policy

We may update this Privacy Policy from time to time. Any changes will be posted here with an updated effective date. Continued use of the site after changes constitutes acceptance of the updated policy.

11. Contact Us

If you have any questions about this Privacy Policy or our data practices, please contact:

Robbins Therapy, LCSW, PLLC

Email: Randi@RandiRobbins.com

Phone: ‪(315) 226-3185‬

Mailing Address:
580 5th Ave
Suite 820
NY, NY 10036